Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 05, 2026 - 19:00 PDT
Scheduled
Hotfix Release Notification
Summary We would like to notify you of a planned hotfix for the PremiumPay® production environment. This backend service update is intended to improve batch processing performance and is not expected to affect PremiumPay functionality or the user experience. It is being implemented proactively to further support overall system performance and stability. While no client impact is anticipated, we are sharing this update in advance as part of our commitment to transparency.
Release Details Start Date 6/5/2026
Start Time 7:00 PM PT
Duration 7:00 PM – 9:00 PM PT
Expected Downtime No downtime is expected.
Affected Components PremiumPay
If you do not receive any further communication from us about this release, please consider it successfully completed following the deployment window listed above. If you have any questions or need assistance, please submit a case in ConnectONE.
Thank you, One Inc Customer Experience Team
Posted Jun 05, 2026 - 15:15 PDT
This scheduled maintenance affected: PremiumPay (Administrative UI, Inbound API, Outbound API, Digital Engagement, Digital Payments Service).