Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 04, 2026 - 19:00 PDT
Scheduled
Hotfix Release Notification
Summary We would like to notify you of a planned hotfix for the PremiumPay® production environment. This update addresses a recent change that impacted the display of payment method options within the CSR Modal when a string is passed instead of an array.
Release Details Start Date 6/4/2026
Start Time 7:00 PM PT
Duration 7:00 PM – 9:00 PM PT
Expected Downtime No downtime is expected.
Affected Components PremiumPay
If you do not receive any further communication from us about this release, please consider it successfully completed following the deployment window listed above. If you have any questions or need assistance, please submit a case in ConnectONE.
Thank you,
One Inc Customer Experience Team
Posted Jun 04, 2026 - 15:15 PDT
This scheduled maintenance affected: PremiumPay (Administrative UI, Inbound API, Outbound API, Digital Engagement, Digital Payments Service).