Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 25, 2025 - 19:00 PST
Scheduled
Minor Release Notification
Summary This notice is to inform you of an upcoming minor release in the PremiumPay® production environment. This release includes backend service enhancements and security updates.
Release Details Start Date 11/25/2025
Start Time 7:00 PM PT
Duration 7:00 PM – 9:00 PM PT
Expected Downtime No downtime is expected.
Affected Components PremiumPay Digital Payments and Digital Engagement
If you do not receive any further communication from us about this release, please consider it successfully completed following the deployment window listed above. If you have any questions or need assistance, please submit a case in ConnectONE.
Thank you, One Inc Customer Experience Team
Posted Nov 24, 2025 - 09:37 PST
This scheduled maintenance affected: PremiumPay (Administrative UI, Inbound API, Outbound API, Digital Engagement, Digital Payments Service).