One Inc PremiumPay and Admin Portal Major Release

Scheduled for Mar 3, 21:00 PST - Mar 4, 02:00 PST

Scheduled

Major Release Notification

Summary
This notice is to inform you of an upcoming major release in the PremiumPay® and Admin Portal production environments. The scheduled updates will be pushed to production on March 3, 2026.

Release Details
Start Date
3/3/2026

Start Time
9:00 PM PT

Duration
9:00 PM – 2:00 AM PT

Expected Downtime
No downtime is expected.

Affected Components
PremiumPay Digital Payments and Digital Engagement and Admin Portal

If you do not receive any further communication from us about this release, please consider it successfully completed following the deployment window listed above. If you have any questions or need assistance, please submit a case in ConnectONE.

Thank you,

One Inc Customer Experience Team

Posted Feb 04, 2026 - 10:30 PST

This scheduled maintenance affects: PremiumPay (Administrative UI, Inbound API, Outbound API, Digital Engagement, Digital Payments Service).