All Systems Operational
PremiumPay
Operational
Administrative UI
Operational
Inbound API
Operational
Outbound API
Operational
Digital Engagement
Operational
Digital Payments Service
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
One Inc PremiumPay Minor Release Notification Feb 10, 2026 19:00-21:00 PST
Minor Release Notification
Summary
This notice is to inform you of an upcoming minor release in the PremiumPay® production environment. This release includes backend service enhancements and security updates.
Release Details
Start Date
2/10/2026
Start Time
7:00 PM PT
Duration
7:00 PM – 9:00 PM PT
Expected Downtime
No downtime is expected.
Affected Components
PremiumPay Digital Payments and Digital Engagement
If you do not receive any further communication from us about this release, please consider it successfully completed following the deployment window listed above. If you have any questions or need assistance, please submit a case in ConnectONE.
Thank you,
One Inc Customer Experience Team
Posted on Feb 06, 2026 - 13:51 PST
Summary
This notice is to inform you of an upcoming minor release in the PremiumPay® production environment. This release includes backend service enhancements and security updates.
Release Details
Start Date
2/10/2026
Start Time
7:00 PM PT
Duration
7:00 PM – 9:00 PM PT
Expected Downtime
No downtime is expected.
Affected Components
PremiumPay Digital Payments and Digital Engagement
If you do not receive any further communication from us about this release, please consider it successfully completed following the deployment window listed above. If you have any questions or need assistance, please submit a case in ConnectONE.
Thank you,
One Inc Customer Experience Team
Posted on Feb 06, 2026 - 13:51 PST
One Inc PremiumPay and Admin Portal Major Release Mar 3, 2026 21:00 - Mar 4, 2026 02:00 PST
Major Release Notification
Summary
This notice is to inform you of an upcoming major release in the PremiumPay® and Admin Portal production environments. The scheduled updates will be pushed to production on March 3, 2026.
Release Details
Start Date
3/3/2026
Start Time
9:00 PM PT
Duration
9:00 PM – 2:00 AM PT
Expected Downtime
No downtime is expected.
Affected Components
PremiumPay Digital Payments and Digital Engagement and Admin Portal
If you do not receive any further communication from us about this release, please consider it successfully completed following the deployment window listed above. If you have any questions or need assistance, please submit a case in ConnectONE.
Thank you,
One Inc Customer Experience Team
Posted on Feb 04, 2026 - 10:30 PST
Summary
This notice is to inform you of an upcoming major release in the PremiumPay® and Admin Portal production environments. The scheduled updates will be pushed to production on March 3, 2026.
Release Details
Start Date
3/3/2026
Start Time
9:00 PM PT
Duration
9:00 PM – 2:00 AM PT
Expected Downtime
No downtime is expected.
Affected Components
PremiumPay Digital Payments and Digital Engagement and Admin Portal
If you do not receive any further communication from us about this release, please consider it successfully completed following the deployment window listed above. If you have any questions or need assistance, please submit a case in ConnectONE.
Thank you,
One Inc Customer Experience Team
Posted on Feb 04, 2026 - 10:30 PST