Verification is currently underway for the maintenance items.
Posted Oct 28, 2026 - 23:47 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 28, 2026 - 20:00 PDT
Scheduled
Maintenance Notification
Summary This notice is to inform you of the scheduled Q4 2026 Disaster Recovery test in the PremiumPay® production environment. This test is a crucial part of our efforts to ensure the resilience and reliability of our services.
Release Details Start Date 10/28/2026
Start Time 8:00 PM PT
Duration 8:00 PM – 12:00 AM PT
Expected Downtime Up to 15 minutes
Affected Components PremiumPay
If you do not receive any further communication from us about this release, consider it successfully completed following the deployment window listed above. If you have any questions or need assistance, please submit a case in ConnectONE.
Thank you,
One Inc Customer Experience Team
Posted Sep 30, 2026 - 07:58 PDT
This scheduled maintenance affected: PremiumPay (Administrative UI, Inbound API, Outbound API, Digital Engagement, Digital Payments Service).