Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 21, 2026 - 19:00 PDT
Scheduled
Hotfix Release Notification
Summary We are deploying an update to our API management platform to help ensure secure, reliable payment processing. Because the platform also supports ClaimsPay®, clients may experience an impact if an unexpected issue occurs during deployment; however, no downtime is expected.
Release Details Start Date 10/21/2026
Start Time 7:00 PM PT
Duration 7:00 PM – 8:00 PM PT
Expected Downtime No downtime is expected.
If you do not receive any further communication from us about this release, please consider it successfully completed following the deployment window listed above. If you have any questions or need assistance, please submit a case in ConnectONE.
Thank you,
One Inc Customer Experience Team
Posted Oct 21, 2026 - 14:57 PDT
This scheduled maintenance affected: PremiumPay (Digital Engagement).